Dear Outrigger hosts,
Please join me in welcoming CHRYSTALLE ANGER to the OUTRIGGER ‘ohana as Area Director of Front Services reporting to OUTRIGGER Waikiki Beach Resort General Manager Steve Miller and OUTRIGGER Reef Waikiki Beach Resort Manager Tomo Hikichi, effective July 23, 2024.
In her new role Chrystalle will direct all phases of guest and host relations for the front desk and bell services at the OUTRIGGER Reef Waikiki Beach Resort and OUTRIGGER Waikiki Beach Resort. She is also responsible for staff development and financial management planning related to scheduling and ordering.
Chrystalle came to us from the Marriott Boston Copley Place, where she was the Assistant Director of Front Office tasked with driving guest satisfaction, increasing profitability and enhancing operational efficiencies.
She earned her hospitality certification from Florida Atlantic University and brings 11 years of hospitality experience to the position, having previously served as the Arrival Manager at the Royal Hawaiian, the Restaurant Manager at the Westin Kierland Resort & Spa and the F&B Supervisor at the Sheraton Kaua’i Resort.
A mother to five children ages two to 19-years-old, Chrystalle enjoys traveling with the family and spending time outdoors – swimming and hiking.
Welcome to the ‘ohana, Chrystalle!
Sincerely,
Mike Shaff
Senior Vice President Operations – The Americas
Click, HERE, for a PDF of this ‘OhanaGRAM.